A token of thanks from your previous Marriott stay

Yes Most of the time I will be htere on time: #125-854-9865

March 14 2026 08:12 - Anna Morning team update from my notes on the guest feedback session. I ran through the attendee responses and noted points on bedding comfort and room temperature control. We talked about pillow firmness and how it affects restful sleep. I made a note to test the new cooling insert in room 502 for one week and to record guest comments each morning.
March 15 2026 09:03 - Lucas That sounds good. I will coordinate with housekeeping and ask that the staff log any early returns or extra requests. We also discussed the check in flow and how offering a simple questionnaire at checkout might help with targeted follow up. I suggested a short set of three questions to capture preference for pillow type temperature sensitivity and preferred bed height.
March 17 2026 11:46 - Priya Meeting recap here. We will run a small pilot with guests who stayed in the last 12 months. Staff will invite participation through an in room card and email follow up. If the response rates are low we will simplify the questions further and reduce the number of steps. I will draft the short questionnaire and circulate it by end of week.
March 18 2026 16:22 - Anna Thanks both. Please keep logs simple and time stamped. We will review the pilot after two weeks and decide whether to expand location coverage. I will compile a brief report with guest comments and any operational notes for the next meeting.

MarriotHotels A token of thanks for your past stay You stayed with Marriot Hotels or a Marriot partnered hotel within the past year, and because of that you may receive a two-pillow luxury cooling set provided at no charge; one set per household, and after completing a very quick questionnaire you may also claim a two-night stay at select locations provided at no charge; total allocation is 500 pillow sets; ends Tomorrow. View Pillows + 2 Night Stay Details about this pillow set Cooling gel layer for surface temperature regulation Breathable knit cover to improve airflow and reduce heat build up Adaptive firmness core for balanced neck support Hypoallergenic fill that resists dust and maintains loft Easy care design with removable washable cover Two pillows in a matched set for consistent feel on both sides Note: quantities are determined by program distribution and access to stay dates and locations is based on program scheduling. Thanks for choosing Marriot Hotels. Your feedback helps us improve the stay experience.

April 02 2026 09:10 - Mara Morning all I wanted to capture the thread from yesterday and jot down the informal notes from the pillow trial observations Housekeeping logged that guests appreciated the cooler surface and noted fewer awakenings when room temperature varied We discussed tweaking the questionnaire to ask just two core items and an optional comment field
April 03 2026 10:45 - Ben I posted an update on the coordination board about delivery packaging and labeling for the pillow sets Delivery windows need to sync with front desk staffing so guests can confirm a shipping address at checkout We plan to check how many sets are reserved each morning and adjust the allocation by afternoon if needed
April 04 2026 14:02 - Sasha Here are the early guest remarks from three properties Guest A liked the gentle support but asked for a slightly softer option Guest B appreciated the breathability and said the pillow felt lighter than expected Guest C asked about care instructions and whether the cover could be machine washed We will add that clarity to the final FAQ and share it with front desk teams
April 05 2026 16:30 - Mara Thanks everyone Please keep entries succinct and time stamped so we can summarize results at the review meeting next week I will compile the participant notes into a short memo and circulate with proposed next steps and any operational considerations