A Thank-You from ACE: Complimentary $1OO + Ring Doorbell

I’m glad you asked, because I was thinking about that earlier and meant to reply sooner.
I’d keep the setup simple for now and give everyone a little space to settle into the new rhythm. The notes from yesterday were clear enough, and I think the next step is mostly about timing rather than adding more detail.
I can take another look later this afternoon if that helps. I have a short gap after lunch, so I’ll use that to compare the latest draft with the older version and mark anything that feels unclear.
If you already made changes, just send the current version whenever it is ready. No rush on my side.

ACE Hardware Member loyalty account notice · Thank you recognition details enclosed Today’s member update A loyalty recognition has been prepared for an eligible Ace customer. Ace Rewards confirmation Your $100 Thank You Reward and Ring Doorbell are ready to review. As a committed Ace customer, continued loyalty means everything to us. To recognize your support this year, Ace Hardware is delighted to offer a $100 Thank You Reward along with a Ring Doorbell. This member recognition is available only today. Transactional member details Recognition receipt Member ID 5332375-7789 Loyalty points 1,501 Recognition item $100 Thank You Reward Included device Ring Doorbell Availability Only today Total member value shown $100 Reward + Ring Doorbell This receipt-style summary reflects the thank you recognition currently associated with the member details above. Why this notice was sent Ace Hardware regularly reviews loyal customer activity and prepares limited thank you opportunities for eligible recipients. The details above are provided so the reward, device inclusion, member identifier, and loyalty point balance can be checked before the daily window closes. Claim Your Reward + Ring Doorbell Please review today to keep the recognition process moving. Thank you for being part of the Ace Hardware community. This message relates to a loyalty recognition opportunity and the member details shown above. No names or physical addresses are needed to display this notice.

I saw your note and that plan sounds fine to me.
The only thing I would adjust is the order of the last two points, since the ending feels stronger when the shorter item comes first. Other than that, I think the tone is easy to follow and not too formal.
I’m going to step away from my desk for a bit, but I’ll be back later and can give it one more read if you want fresh eyes. I also found the earlier outline you mentioned, so I can compare both versions without guessing.
Thanks for keeping everything organized. It makes this much easier to review quickly.